Earning trust (agile adoption)

yellow rope with knotIn order to adopt agile practices in any meaningful way, you have to change your organization.

This includes the members of the team, the people who describe and prioritize work, and the executives who hold everyone accountable for the outcome.

In order to drive that kind of change, you need authority commensurate with your responsibilities.

But you also need influence with people over whom you have no authority. Who may, in fact, have authority over you.

The best path to this is integrity. Be the same person in all contexts. Accomplish things for people. Keep your word.

Never assume you’re entitled to trust. Earn it. Work toward a shared definition of success and continue to earn trust as you progress through your change program.

Life lie (Excuses)

Are there lies you tell yourself to face work each day?

“If you take the life lie from an average man, you take away his happiness as well” — The Wild Duck Act V, Henrik Ibsen

Developers often feel powerless in their workplace. At agile conferences I’ve heard:

  • it’s the nature of the business
  • it’s not my responsibility
  • I don’t have the authority
  • I do what I’m told

Yes, we have to pick our battles and yes we can’t always win. Fear is a hard thing. But it seems obvious that a way of working doesn’t mean anything unless we use it to change what we do.

A personal manifesto (Agile Values)

In my decisions and actions, I balance the following:

  • I care about the people who use what I create.
  • I care about the quality of what I create.
  • I care about the people with whom I create.
  • I honor my commitments to my employer.
  • I am loyal to people who have earned my loyalty.
  • I provide for my family.

I reflect on my decisions and actions to avoid:

  • negligence,
  • incompetence,
  • deception,
  • waste, and
  • harm.

Agile practice is a means to these ends.

Distilled hope (children’s television)

My daughter watches a television show on a children’s cable network that features a fourteen year old heiress. This character exists in a world of impossible opulence.

water waveShe lives in a historic hotel on the upper east side of a city that is most likely New York but is never mentioned by name. Her family occupies all floors of the ornate, beaux arts styled building though not simultaneously rather moving from identical room to room as the mood suits them.

Her bumbling, aloof, but well-intentioned father, the loving, competent but overtaxed mother and the irritating but endearing older brother frequently lose track of the heiress as they tend to go their separate ways during the day and most evenings.

A special episode was set on the building’s fortieth through forty-third floors which are the heiress’ closet — empty save for her next change of clothing.

She dines whenever she wishes on whatever she wishes. Her general preference being the meat of the last joint of the foremost leg of fresh dungeness crab flown in from the Pacific Northwest. It takes fifty crabs to supply enough food from that one small segment of their bodies to constitute a small snack.

She eats this favorite of all foods off plates crafted of pink diamond laid on a table set with pearl and titanium service glowing gold under candles lit with tapers made of tightly wound one thousand dollar bills.

When she has wept her tears dry — as she does most nights — the heiress re-moistens her eyes with drops of water distilled from a spring in oceania and instilled with hope gathered from the unfulfilled dreams and wishes of less fortunate children.

She is, in other words, a character America’s girls can both pity and aspire to become. And this is why her television show has been on the air and a hit in the ratings, in fact the tent pole of its network, for ten years.