Story Card Hell

I was recently asked the following question:

“I’ve been dropped into a situation best described as “story card hell.” How do I reduce complexity of the software project planning without losing features?”

The project was to replace an existing system. The behavior was largely known. As a result, the initial planning generated enough cards to feel like, “way too much detail up front.”

My answer:

Don’t lose the work you’ve done but don’t place more value in it than it has.

Step back to think of the application as a phased set of releases. Talk with the team and product owner about a way of delivering the system in meaningful pieces that customers could (and hopefully will) use. Get creative with defining those steps as long as they lead you down a path towards your ultimate goal.

Once you have that road map. Do an exercise with the team to group your existing stories into those releases. There will be a natural tendency to add and change stories. That’s fine but don’t get too distracted by it. The main point is to get a sense of the relative size of the releases and move the bulk of the stories out of your immediate planning concern.

Now focus on the first release. Spend more time on those stories but still not with the scrutiny of an iteration plan. Make/allow the team to live with ambiguity. Set up an agreed upon rule of thumb for how much bigger a “theme” is from a real “story” and let the team know it’s okay to discuss these things at the “theme” level.

Story Cards

Then prioritize your release backlog. Have the team chunk the remaining vague stories/themes into future iterations for that release. This is your release plan. Expect it to change. Again, you’re getting a rough sense of how many iterations in the first release and moving later stories out of your immediate concern.

Now you can focus in detail on the stories for the next one or two iterations without getting drowned in details. Don’t be surprised if future stories become irrelevant or drastically change as you get to the iteration within which they fall. It’s okay.

My answer was based on what we’ve tried to do at Oxygen with coaching on release planning from Hubert Smits.

Here’s the full thread off LinkedIn.

Focus and Variety

BlurCoaster by Kjudy

We have seven developers growing to eight. The team is funded from two P&L’s so from the outside we’re considered two teams. We work on two projects at a time, one from each P&L.

We used to run one backlog with developers pulling stories from either project. In the sweet spot where both projects ran smoothly this was great. But that proved short-lived. Churn in one project slowed the other and context switching took a toll on the team.

So we split the work into two backlogs. Everyone sits in the same room but developers are “assigned” to one project. As a side note, I actually planned on having two rooms but the team said “no”.

This change has created more focus. Developers know what they’re working on, churn in one project has less effect on the other. The Scrum is easier to run, plan and track and progress appears more regular.

The change is a qualified success. Four may be too small for sustainable pairing. If anyone goes on vacation or is sick, the pairing practice starts to break altogether.

So to retain the focus of two small teams but gain the benefits one slightly larger one, we’ve loosened the assignments. Developers are asked to work on a specific project but they can switch if they feel the hate. The leads can switch people as well.

Management is often about embracing contradiction. We need to find our way to both variety and focus. It’s all a work in progress.

Scrum without XP?

My team built an XP practice before introducing Scrum. The desire for change arose within the developers and was about sharing, becoming better at our craft and making our productivity and quality more consistent.

Scrum became necessary when our biggest problems were no longer within the team but in how we took on work from the business.

I started thinking about that at the last XTC-NYC when Mike Roberts wondered aloud if Scrum software development can work when a team doesn’t practice at least some aspects of XP. In a similar vein, Scott Bellware has a post about XP deserving more credit for Scrum’s success.

At XP-Spin, Jeff Sutherland said the success you build on is delivering working code at the end of each iteration. To even begin you need work described in achievable stories with acceptance criteria and daily builds.

Oxygen Standup

Mike and Scott are definitely right when I look at my team.

Our present challenge is aligning our development with a clear and achievable business objective. Scrum is the tool for that. One of the things about Scrum is that you can use it for almost any kind of work requiring cross-functional teams.

But that challenge only exists because we were highly productive at creating quality software. The team’s XP practice with its low formality and high discipline gets the credit for that.

Just do it!

Just Do It by kjudy

I laughed out loud when I saw Ken Schwaber titled a passage of his book, The Enterprise and Scrum, “Just Do It”.

Ken describes how a customer can sacrifice quality and sustainable pace in the short term but pay it back at a premium, “$4 to remediate every $1 drop in quality.”

Clearly there are pressing bugs, misses and serendipitous opportunities. There are times to inject work into a sprint backlog. There are even times to “stop the line” and reset a sprint.

But when you manage a self-directed team, “just do it” — and I’ve heard that very phrase — is bullshit.

Just characterizes another person’s work as easy. It is the people performing work that need to estimate it. They are on the hook to execute and are incented to think critically in detail about what they are taking on. The worker grasps the actual effort better than the executive.

Do characterizes the work as physical action. Software development is problem solving and abstract modeling, i.e. knowledge work. “I’m typing as fast as I can?!” Even industrial lean practice relies on workers engaging beyond the boundaries of the immediate task to improve the product and the process of manufacture.

It characterizes the work as a single, clearly defined task. Again, the person doing the work determines whether they clearly understand assignment. Otherwise, you’re not admitting to any ambiguity of language, hidden complexity, or potential misunderstandings.

Just do it is a one way directive that splits responsibility from authority, i.e. YOU just do it. It signals a leader is not willing to do their part to remove obstacles for their team.

Just do it hides inefficiency under a veneer of necessity. Is it a surprise that “just do it” finds companionship with “just the way things are done” and “just the nature of the business”?

All this to say “just do it” in knowledge work is bullshit. The value lies not in the truth or falsity of the statement but the effect it has on the hearer. It dismisses workers’ concerns and excuses management from accountability.

Moving from bulls to birds, if self-directed teams are the goose that lays golden eggs, “just do it” is a pellet blast in the ole’ egg layer.

It’s Been a Good Week

It’s a privilege to be granted authority in another person’s company.

Light Through Clouds by kjudy using Ript

It’s easy to criticize. It’s hard to raise capital and make payroll.

I have never been an entrepreneur. My passion is to build teams. To be of service. To make things better.

I’m that second generation that feeds off founding vision and hopes to sustain an organization.

This has been a good week.

  • We achieved our first business objective on our standard bearing product initiative, Ript™.
  • My CEO is championing agile values in my division’s executive team – accountability to specific commitments within a time box.
  • Managers in a peer group recognize the potential of self-directed, cross-functional teams and are interested in introducing the first scrum outside my department.

I am a cautious optimist. Success is far from inevitable. Actually, all this represents is an opportunity to start the really hard work.

Still some moments, especially ones years in the making, need to be savored.