The Opposite of Agile

NYC settle a lawsuit to compensate poor families for food stamps they were denied by mistake beginning in 1999…

…as many as 34,000 families could have been affected, with the settlement ranging from $8 million to $71 million depending on how many people were involved. The city has said that it corrected the computer problem several years ago — NY Times

• Make mistake effecting food for poor families.
• Correct mistake approx. 5 years later.
• Acknowledge mistake 8 years later.
• Blame others but retain liability.

WNYC story