Usability peeve
June 1st, 2008
I helped my in-laws with online NW Airlines check in. Turns out the resulting boarding passes don’t page break correctly when printed from a mac. I had to increase my viewing font-size in safari in order to avoid passes running off page one and continuing on page two.
How easy could it have been to do a print format that works? They must not have even tested on macs nor did they alert me my browser was invalid.
Something else - the url of their thank you page is “CheckInFailed”

Tag(s): usability
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