Microsoft and Ript

Gerry spoke at the Microsoft Women’s Conference this week.

Ript

I joined her so that we could meet with some key players at Microsoft to talk about Ript™, our WPF application.

Attending were Henry Hahn, WPF Program Manager, Darren Mc Cormick, Worldwide UX Role Owner, and Katherine Westgate, a Marketing Officer from Microsoft’s NY office.

The conversation ranged over the whole history of our project: our Scrum/XP practices, how our team collaborates on user experience, how we created our product vision and our plan to monetize the product.

The three of them were entirely approachable, engaged and enthusiastic. They also came prepared. They’d all downloaded and worked with our application. Henry actually submitted feature suggestions from his team he knows are easy to implement given what we’ve already created.

Katherine helped pull the attendees together and lined up our hands on demo of Surface™. She was interested in figuring how our experiences with Ript™, agile software development and collaborative product ownership might help her enterprise clients. She also asked Gerry how Oxygen approaches advocacy for women, corporate good will and citizenship. Katherine is sharp and conscientious. I could tell Gerry hit it off with her.

Darren described the Developer Platform Evangelists (DPE) programs for joint marketing and developer assistance around products built in WPF and Silverlight. We discussed some of Microsoft’s goals for Silverlight distribution and what Oxygen’s next steps are to engage these resources. Darren is clearly passionate about user experience at the level of product, brand and within an organization. Yet another example of Microsoft going outside its organization to bring in new thinking.

Gerry’s main points were that women are the principle market for consumer technology, that usability testing with women provides valuable insight, how software should playful, purposeful, simple and accessible and how product development should not focus on early adopters but the people who will make up the vast majority of end users should the product be successful.

The conversation also ranged over tech issues. Henry is a fan of our application and left an open door for further communication. He said the .NET team is working on some of our core concerns:

  • breaking up the .NET 3 installer into server and client modules making the package smaller
  • improving the experience of their default install (it plays out like a windows update, hiding itself in the system tray – this is very confusing in an application install process)
  • making it easier for ISV’s to run a silent install and wrap their own UI around the install
  • improving cold start time
  • providing more expressive API’s for automated UI testing

Don’t expect any of this soon unfortunately.

Clearly there are employees at Microsoft in leadership roles determined to engage with and support, not simply consume, innovative work originating outside the company. I had the same impression at the ALT.NET conference earlier this month.

This bodes well for both Microsoft’s future as well as for those of us looking to innovate in the marketplace using their tools and platforms.

Microsoft Surface

Yesterday, I got to sit in while members of Microsoft’s Surface™ team showed my CEO, Gerry Laybourne, a working demo.

Microsoft Surface&tradeI’m a convert. The interface relies on organic human gesture and, more importantly, encourages eye contact and collaboration. Truly beautiful. And the simpler they make it the more emotional and purposeful it will be.

I realize there are similar systems out there but Microsoft’s hardware implementation is novel and potentially more powerful than other multi-touch displays.

Watching Gerry interact with the surface team, I was reminded why she is such a force for invention and creativity. She has an expert’s blink response to new ideas. Her feedback was immediate and unexpected in the best sense. As a Surface™ team member said, “it feels like we’re learning more from you than you are from us.”

Agile Anti-Pattern: Frankenstein Project Planning

AntiPattern Separation of Concerns in Product Planning by kjudy

Separation of Concerns is a classic software design consideration but in this anti-pattern, management takes a coherent concern (i.e. what opportunity does a potential software project represent), breaks it apart and tasks the pieces out to siloed business units.

One group creates revenue models to meet to top line goals, another group models costs as fixed budgets, yet other groups devise features and schedules. All without engaged participation by the developers who will be asked to implement.

Each actor has strong motivations to push one agenda (high revenues, low costs, aggressive schedules, ambitious feature lists) without offsetting responsibility for other concerns. The result is impossible project expectations.

Finally these separate models are patched together into a PowerPoint presentation and called a “plan”. “It’s alive! It’s alive!”

Related anti-pattern: the Anemic Management Matrix.

Team

At Oxygen, we have a team. Knot

Building this team has been the collaborative work of years.

Our CTO, Steve, made IT a strategic asset and championed a seat at the table for software development. I introduced agile principles, carved out space for agile development practices and built a product team.

Our dev director, Luke, and coach, Kris, built a disciplined XP practice. Our product team, Ilio and Suzann, and our Scrum master, Salim, built our Scrum practice.

With Luke’s lead, the team built itself by adding exceptional talents and engaging human beings. Wendy, Oksana, Lee, Robert, Daniel and our first UX Designer, Bob. Each brings experiences, specialties, passions and humor that spurs creativity in our products and simplicity, quality, and expressiveness in their underlying implementation.

For the last year, our team has included our CEO, Gerry, an inspiring and audacious product owner.

Over almost eight years together, the core of us struggled through bad practices and mediocre projects. We taught ourselves better methods and brought in great talent providing the best fit. We grew, we availed ourselves of experienced coaches, we matured, we hit our stride. Now we contribute to our field through open code, writing, presentations and mentoring.

This team is a competitive advantage. We share values, practices, and history. We have complimentary strengths, camaraderie and spirit. We are inventive, versatile and fast on our feet. Our dedication to each other is our strongest retention and recruiting tool.

I care for these individuals and I love the team we’ve created.

The Oxygen Team