This is the page that comes up when the Verizon Wireless customer portal is unavailable.

At least, that’s what I infer because nowhere does the page actually say this.

Rather it tells me I can browse their marketing site while at the same time listing all customer options in the top navigation. Clicking on account links like “pay bill” simply returns you to this page.

Only after logging into their site with more than one browser did I notice the title of the page is “sorry.jsp”.