People over process
Cathie Black was Chancellor of New York City Schools for three months. She was hired despite having no education experience and no affinity for public schools, parents, teachers and students because she was, “an excellent manager”.
I love that agile doesn’t celebrate management. It relies on individual contributors. It relies on community.
If we do, our practice becomes arbitrary and abstract.
There’s a study that claims the best and worst performers have more in common with each other than those in the broad middle.
The indifferent middle, they just plug away.
When we impose a process upon a workplace to avoid failure. We rob the best performers of opportunities to engage and care.
I acknowledge that successful products can emerge from awful workplaces. And that that good teams often create failed products.
But working in a way that tears down talented people’s desire for work is tragic. To repeatedly do this this is to sap the world of its limited supply inspiration, creativity and joy.